Welcome to our FAQ! Here you will find answers to the most common questions from our customers. If you do not find what you are looking for, you are welcome to contact our customer service, and we will be happy to help you within 24 hours.
Frequently asked questions
Is your jewelry really water resistant?
Yes, our jewelry is made of hypoallergenic stainless steel with durable 18K gold PVD plating. It is designed to withstand showers, baths and contact with chlorinated water without losing its shine.
What does PVD plating mean?
PVD stands for Physical Vapor Deposition, a high-tech coating method that provides a durable and hard-wearing surface that resists scratches, stains and discoloration.
Is your jewelry hypoallergenic?
Yes, all our jewelry is made of nickel-free and hypoallergenic stainless steel to suit even sensitive skin.
How do I best take care of my jewelry?
Our jewelry requires minimal maintenance thanks to its durable design. You can clean it with a soft cloth and some lukewarm water when needed.
What is your return policy?
We offer a 30-day money-back guarantee. The jewelry must be unused and returned in its original packaging.
Do you deliver internationally?
Yes, we ship to several countries. Shipping costs and delivery times vary depending on destination.
How long is the delivery time?
Standard deliveries within Sweden usually take 1-3 business days. International deliveries can take up to 10 business days depending on the country.